All students returning to campus will need to go through these steps to connect to the wireless network.
How to Join AirPennNet (WiFi) on campus
Fall Semester Tech Center Hours:
- Tech Center (SH-DH 114) Hours: Mon – Thurs 9AM to 3PM
- Virtual Tech Support : Mon – Thurs 3PM to 8PM & Fri 9AM to 6PM (Zoom, Bluejeans, Chat & Email)
- Schedule laptop apppointment
- Virtual Walk-In Support – No appointment needed
All appointments will be handled virtually. If your issue requires in-person support, we will invite you to the Tech Center
Walk-in appointments in the Tech Center will primarily be for AirPennNet and Printing issues. You need to have a Green Pass (Penn Open Pass to receive in-person support)
If you have any questions, email us at support@wharton.upenn.edu or live chat by clicking the chat icon on this page.
- Tech Center Hours: Mon – Thurs, 9AM-3PM EST
- Virtual Support: Mon – Thurs 3PM – 8PM & Fri 9AM – 6PM
- “video-in” support (no appointment needed) or make an appointment
- Contact Us 24/7: 215.898.8600 or click the chat icon below
- Submit a help ticket
Help Center Knowledgebase
Tech Center Services
Whartonization (a.k.a. Configuration/setup)
MacOS & Windows Support
Wireless Troubleshooting
Basic Hardware Support
Mobile Device Support
Basic Data Recovery/Backup
Wharton Account Management
General Software Support
Malware/Virus Detection & Removal
OS Reformat & Reinstallation