All students returning to campus will need to go through these steps to connect to the wireless network.
How to Join AirPennNet (WiFi) on campus
New Student Guides: Welcome new students! Here are guides to help you get started.
- Whartonization Guide (*note* wireless setup needs to be done on campus)
- Complete List of Student Tech Resources
Remote Work Guides: For students who need assistance with remote work, check out our resources.
If you have any questions about these guides please email us at support@wharton.upenn.edu or live chat with us by clicking the chat icon on this page.
- Virtual Hours: (M-F, 9-3pm EST), “video-in” support (no appointment needed) or make an appointment
- Contact Us 24/7: 215.898.8600 or click the chat icon below
- Submit a help ticket
Help Center Knowledgebase
Tech Center Services
Whartonization (a.k.a. Configuration/setup)
MacOS & Windows Support
Wireless Troubleshooting
Basic Hardware Support
Mobile Device Support
Basic Data Recovery/Backup
Wharton Account Management
General Software Support
Malware/Virus Detection & Removal
OS Reformat & Reinstallation